Credit card details of up to over 87,000 Irish people and 1.1M Europeans may have been compromised by a data breach at Loyaltybuild.  Loyaltybuild runs special offers and incentive schemes for major retailers, utilities and service providers in Ireland, the UK, Scandinavia and Switzerland.  The list of firms affected by the hacking attack include but are not limited to SuperValu (70,000 customers), Axa (8,000 customers), the ESB (6,800 customers), Clerys, Electric Ireland, Centra, Stena Line and Postbank.

LoyaltyBuild has posted a statement on their website at http://www.loyaltybuild.com/about-us/about-loyaltybuild.html

Monday, 11th November 2013

As part of our ongoing investigation, into a system breach identified last month, Loyaltybuild has discovered that it has been the victim of a sophisticated criminal attack.

We have advised the Data Protection Commissioner of Ireland (DPC) of this new information and the Gardaí has also been notified.

We are working around the clock with our security experts to get to the bottom of this and to further enhance our security in order to protect our valued customers, who are of paramount importance to us.

From the moment we first detected a suspected security breach on Friday, October 25^th we immediately engaged the services of an expert forensics security team and have worked tirelessly to try to rectify this situation.

The DPC and the Gardaí will be kept informed of any further developments.

As the safety of our customer data is of utmost importance to us we immediately informed our clients of this new development so they could put their own processes in place to inform customers of any potential compromise to their data.

Unfortunately, the threat of cyber-attacks is increasingly becoming a reality of doing business today and Loyaltybuild would like to sincerely apologise for any distress or inconvenience caused.

We would, once again like to reassure our valued customers that we are taking every necessary action to rectify this issue and ensure the safety of all of our customer’s data.

For customer queries please call the Loyaltybuild Helpline on 065 686 5200. The helpline is open Monday to Sunday from 9am to 8pm.

For media inquiries only please contact Edel O’Connell at Fuzion Communications on 086 7887318